WH 1000X M3 mic functionality in phonecalls

[Kallander]

Is anyone else having trouble with using the headphones for phonecalls? The people on the other end say that it sounds like i'm talking with the mic in a pocket... Is there something I can do about it?

[EdwinaU]

Hi Kallander,

Welcome to the community.

We'll look into this and let you know what we find. In the meantime, maybe some other members will have some advice for you.

Best wishes,

Ed

[batee5]

Hi Kallander,

Welcome to our community!

Have you made sure that your headphones up to date? You can use this link to find out how to check and update it if needed.

Cheers,

Batee5

[Kallander]

Hi! 

They are about a couple of weeks old so I really hope so.

I just get "access denied" when following the link.. 

[Win_88]

Hi Kallander,

I believe you can send the headset to be inspected by Sony centre in this case. They should be able to take care of this.

Win_88