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WH-1000XM3 Bluetooth connection with PC -- Buzzing sound

ken.chung
New

WH-1000XM3 Bluetooth connection with PC -- Buzzing sound

Hi.

I just managed to connect my two-month-old Sony WH-1000XM3 via bluetooth to my PC. I had tried unsuccessfully previously and resorted to using the cable. I had no idea I was missing a step in the connection process. Now that I have bluetooth connection with the PC, I find the XM3 has a buzzing interference sound when using bluetooth connection with PC and listening to music. The sound is gone when (1) the volume is turned all the way down; or (2) I switch to using the Sony provided headphone cable instead of Bluetooth. 

When connected to my Samsung mobile phone via bluetooth and playing music, I don't hear the buzzing interference sound either. 

My PC is running on Win 7 Ent. What could be the problem? 

1 REPLY 1
profile.country.IT.title
Marino.Manolo
Genius

The WLAN connection (2.4 GHz)? Try using the headset after turning off Wi-Fi.

Manolo