I would just like to flag up that for a supposed world class company, Sony UK are providing truly appalling customer service. Having been told by email on the 26th of December that I would shortly be getting my cashback paid into my account, here I am still waiting.

Trying to get a contact telephone number that works for complaints and/or customer services is virtually impossible. I am beginning to think that this is a deliberate strategy of Sony UK and is something that we the customers should do our level best to challenge.

I am about to contact Trading Standards in Tyne and Wear and I will also make contact with Watchdog. No company is bigger than their customers!