Hello,

I recently got the Sony wh1000-xm3. I added Google Assistant support which it has.

if I click once it gives me the time and relevant notifications However when I long press it does not recieve Google commands. It’s as if the microphones are not on for this. If I use the google Assistant app though it takes in commands fine and with the microphones. 

I have tried resetting and uninstalling the google assistant app. I also tried factory resetting. I also tried pairing and unpairing both from my phone AND google assistant.  I have an iOS phone, an iPhone X. 

any thoughts/suggestions?