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Fingerprint Logon Sometimes Not Working

Hi again.

 

9 times out of 10 the fingerprint login is working well.

But 1 out of 10 .... not a thing. Have to use pin login.

 

Any one experiencing same? Any ideas/procedures to resolve it? Should say first time I've used (or set up) fingerprint login bar on the wife's Z5 and it's very useful but not yet 10 out of 10 for me

 

Many thanks in advance

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