I've had my Sony KD48A9BU smart tv since November 2020 and want to watch the new ITVX app. The Google store within the tv says the app doesn't exist although both my LG smart tv's work fine with it. I don't know how this forum works, do staff from Sony answer queries? I've seen the same issue posted but with no resolution. Are Sony working on it or am I stuck with an expensive tv that won't update with new apps? I don't know who to turn to for help. Do I have to go back to the retailer that I bought the TV from?