Restricted profile

[Ricky23tay]

I pressed this by mistake and cannot get out of it as it’s asking for a password and I never set a password up in the first place any ideas .

[Vanilla_]

Hi Ricky23tay,

I assume you're talking about the restricted mode for your TV. In this case, you can try the solution here: https://www.sony.co.uk/electronics/support/articles/00133616

Let us know if it works,

Vanilla_