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After getting update 5.1 Lollipop issue

AmolPrkPawar
Visitor

After getting update 5.1 Lollipop issue

After getting update 5.1 Lollipop I am facing issue when I am touching any contact for calling some times it doesn't work after waiting long time plz help
19 REPLIES 19
Phy
Legend
Legend

Do you experience the same while on safe mode?

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
Jake-SonyXperia
Champion

Hi AmolPrkPawar,

Welcome to the community,

I know this may sound to easy, but have you tried a simple restart to the device and any basic troubleshooting such as removing SD card and SIM for a short period of time.

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jajo1974
Explorer

good morning after upgrading to 5.1.1 ... I can not change the ring tone for each contact solutions?
sonce
Visitor


@Jajo wrote:
good morning after upgrading to 5.1.1 ... I can not change the ring tone for each contact solutions?

I have the same problem, after the update there is the same ring tone for all of the contacts and I can't change it for anyone... 😞

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jajo1974
Explorer

It solves the problem you must move the ringtones in the phone memory thanks to sonymp
sonce
Visitor

Thanks, I'll try...hate to fill up my internal storage though...

khali
Visitor

i love using this xperia z, but after i got notificatin for upgrading i did updated my xperia z. i am expecting that my phone will be much good and nice but after i did upgrade 5.1..mt touch pad screen not working but have back light and still open but can touch? i did rebooting pressing power bottom and volume keys but always same problem? pls help me how i can fix it or how i can downgrade and back again to 5.0......

asap pls... notify me if u read my message thank you morepower xperia

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_alexdon_
Expert

@khali

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
khali
Visitor

okie i will try to do that... i hope it can help .. i will message u if ever its work or if i have question i hope its okie to ask u thanks....