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Z2 SIGNAL AND SIM PROBLEM

rodriguezz
Visitor

Z2 SIGNAL AND SIM PROBLEM

Please could somebody help me with this? I don't know why it happened Screenshot_2015-09-17-15-06-39.png

6 REPLIES 6
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_alexdon_
Expert

That looks normal, the device is not SIM locked so you should be able to use any SIM.

alexdon
rodriguezz
Visitor

Ok,but i still cannot use any.. The device (after a hard reset) is able to connect to The network just for 1-2 minutes..Then appears The "network unavailable" message and i can't do anything..
Do you think is a motherboard bug?
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_alexdon_
Expert

Have you tried more than one SIM?

alexdon
rodriguezz
Visitor

Yes, and the result is the same..no signal and no possibility to connect to my provider,even if the phone found it in the network search list..
I think it's something related to the antenna..maybe something that moved accidentally when the phone falled sometimes..
Sorry if my english could result bad,but i'm not english/american,so i try to do my best
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Uliwooly
Expert

@rodriguezz

Most likely it is hardware related, if you already repaired the phone with PCC or Bridge and also used different SIM cards then you have to contact your Local support to get your device inspected. 

rodriguezz
Visitor

Yes I will do this!! Thank you very much for your time! I will update the situation!!