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Blank screen

Not applicable

Blank screen

Have just upgraded X10 to 2.1. Now the screen blacks out, sometimes for several minutes at a time after the call number is entered and the call button is pressed. Hence if no answer, the call can not be stopped and goes to message bank. Screen remains blank even if the menu button is pressed. The phone is nowhere near the face at the time. Anyone any ideas?

7 REPLIES 7
gwhispererz
Champion

Just curious, did this happen everytime during call or random?

Not applicable

Was doing it every time...but the screen has now not come back at all since posting this query.

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Screen just lit up with an incoming call. but blank yet again.

gwhispererz
Champion

I am trying my best to understand what you have just mentioned.

Probably it is good to remove the battery, re-install it after 'awhile', then restart your phone.

If that does not work, more detail would be appreciated. Slightly_smiling_Face

Not applicable

Have done all that. Removed, battery, sim. returned, battery and sim and restarted. Perhaps reinstall 2.1??

gwhispererz
Champion

That is possibly one of the solution, hopefully it can resolved your issue completely.  Maybe it is easier to do a factory reset first?

Anyway, good luck and fingers crossed.

Not applicable

Reinstalled 2.1 from another computer (initial computer having its own issues). Now all is ok. Thanks again.