email not connecting

[karan65]

My email account not connecting on my xz1 c6902 4.4.4 from past two days. Whenever I put my id and password on the email app it says incorrect password or id or client certificate incorrect. And my account is working when I use it on browser.plz help

[karan65]

Also deleted email app data and restarted the phone but it still appears

[Alexander1]

Hi, 

Did you try to remove the account from the email app and add it again? 

What type of email account are you using? POP3, IMAP or Exchange active sync? 

[karan65]

I dont know about the account type. Its of nokiamail