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Google Contacts sync issues

creativeflare
Visitor

Google Contacts sync issues

Hi everyone

Sorry if I've listed this problem in the wrong section but I couldn't find any other category it seemed to fit...

I have the Xperia Z (L36H) running Android 4.4.4

Until recently I had never bothered with Google account syncing on my phone as I haven't ever bothered with my Google and Gmail accounts.
However I have just started using Google calendar as a replacement for my physical work diary. I noticed that when adding the title to a new appointment, as I type in a client's name, the app will suggest names from my Google Contacts list - if I choose a suggested name the contact is then linked to that particular appointment. Very clever, thought I. However I have now noticed that newer contacts aren't appearing as a suggestion and any edits I have made to my phone's contact list haven't carried over to the calendar app. Syncing issues, thought I. So I went about searching through all the system menu routes I could find to see if I could re-sync the contacts list. To my dismay I have now come to realise that for some reason, there is absolutely NO way to sync the contacts at all and the only reason they are even displaying in the suggestions box in my calendar app at all is because my google account has a contacts list that was imported from an old phone from back in the days when I maybe used my Gmail account for a short while I assume, hence why only the older contacts are there.
The funny thing is, when I go to the Google account settings section of my phone's settings app and find the individual sync options, there is actually no mention of "contacts" anywhere on the list of checkbox syncables?!
The Google-syncable things I can toggle on/off are as follows:
App data
Calendar
Drive
Google Opinion Rewards
Play Movies & TV
Google+
Google+ Photos
Google+ Uploads
Keep
People Details

Why isn't Contacts part of that list? It's really frustrating because I'm actually really starting to enjoy using Calendar and all the other things that work hand-in-hand with it!
When I add a new contact to my phone book I have also noticed there is no option to save as a Google contact like some other people seem to have been advised to do on this forum previously (only sim or local options), and there is also no option to "send to Google" or anything similar to that anywhere in any of the contact settings menus...

Heeeeeeeeeelp!

Is it me? Is it my phone? I have checked literally every box necessary, deleted and re-added accounts and still no change.
13 REPLIES 13
Thommo
Genius

If you contacts aren't syncing then are you contacts stored on your phone as a Google contact or Sim etc - you may want to consider transferring these contacts or switching them to Google contacts then they will sync

creativeflare
Visitor

There is no option to save as a Google contact at all, not even when adding a new contact - only options are local and sim (pretty sure I did write that in the above question)
Thommo
Genius

Are you signed into your Google account if so then open contacts then tap the 3 dots then settings then Accounts and sync then choose your Google account and tick the things you want to sync, That's the way I do it

Also you should have Google contacts when adding a new contact however you may need to tap the options bar on how you want to add the contact

creativeflare
Visitor

Nope! None of these things work.
My Google accounts appear in the Accounts section of my settings menu and I'm definitely signed in because (as listed above) the options to sync all the other Google facilities are there in the Google account sync settings, just not Contacts for some reason...
creativeflare
Visitor

I've tried removing the account and then re-adding it but to no avail.
profile.country.GB.title
Uliwooly
Expert

Is your phone chinese? in the sense that you sideloaded the playstore and/or google services? when you add a contact do you get a pop up asking you how you want to save the contact? 

creativeflare
Visitor

Nope definitely English lol! EE 24mnth contract (formerly) with fones4u.
Popup simply offers local contact or sim contact...
profile.country.GB.title
Uliwooly
Expert

In other words its network branded?

creativeflare
Visitor

Yes sir.