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mother board problem

mdual_Anu
Visitor

mother board problem

I bought Sony Xperia M dual in February from flipkart the phone was working nice but suddenly it got wet one day by mistake from that day its not working properly. first i got network problem as network was not detecting by phone so i went to service center and get it repaired though its in warranty they said because it got wet we don't repair on warranty. After repair i got network but my bluetooth & wifi are not working again i went to service center then they said that there was a problem in motherboard they have to replace it but it will charge Rs.7000. I have warranty and its just few months old phoe how can the mother board get damaged so early. i want that it should be repaired in warranty. Please anyone help  me regarding this..

17 REPLIES 17
skumar3009
Visitor

ON Oct 2013 i got my Sony Xperia M model phone , it was working till yesterday (23-10-2015) . I am getting error like its shows in screen - Type password to decrypt storage. Today (24-10-2015) i taken the phone to Sony Service Centre . They said they format with software all ur data will lost i said ok . After 2 hrs my number came and they said we are not able software update because your you have board problem , the part code is (1278-0494) and the total cost cost goes to Rs7159. That its very costily repaired charger you asking for this .In my house i am usin sony tv and sony music palayer. Form this point i am not going to buy any product of Sony in Future and i will tell my friends also not to buy sony product.

RahoolS
Visitor

Sony products are very less durable. There are numerous examples I have with me to support this fact. Then too I did a big mistake of purchasing this phone for my wife as she liked the looks of Xperia M. It is not even two years and the phone has stopped working even after using it with utmost care and protecting it with flip cover. It neither fell down nor got wet then too it suddenly died. Service Centre people give the same reason that the motherboard needs to be replaced which costs almost as much as new phone which would long laster. I am sure about it beacuse I have Micromax mobile which was even cheaper than Xperia M and bought before more than three years and still it does not have any issues except that its battery does not last very long. Will never ever repeat this mistake. Will never purchase a Sony mobile.

jay2cool
Visitor

Hi sir

        My mobile Sony Xperia M2 duel was having problem of SIM card slot when it was purchased from that time but know it is not working my mobile 1 St SIM card slot so please do some things for this. I'm you loyal customer 

      Waiting for satisfactory response in positive way.

Thanking you 

theEpicseb
Visitor

hi i recently got a sony xperia M and nfc dosen't work. i am not sure if this is a software problem or a hardware problem.

it is running android 4.3.

Help

it is the original version of the m series

thank you:smileyhappy:

Rickard
Master

@jay2cool

I'm sorry to hear that Slightly_frowning_Face

I see you've been in contact with your Local support about this as well and that they've asked you to contact a service centre for further investigation and assistance. I also recommend that you do this.

@theEpicseb

I'm afraid it's hard to say why it's not working but first make sure NFC is turned on under Settings -> More.

Could you please elaborate on what you're trying to do, what NFC-device you're testing with and what happens?

Favaskpr
Visitor

Hey am also want replace my xperia m2 dual mainboard
Rickard
Master

@Favaskpr

Is there something not working properly in your phone making you suspect the mainboard?

lokesh953595
Visitor

Hai my sony m c1904 mobile as shorted from chaina charger plese sugeest me what i cam do what can i do for that