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Sony Xperia SP encryption

Ger_Downing
Visitor

Sony Xperia SP encryption

I got my new phone just over aweek ago , an Xperia SP. I had heard encryption was a good way to protect your phone so I tried it. It said to leave the phone alone for a little over an hour.It has been 46 hours and the only thing that is happening is that it keeps asking for my code/password . I enter it and it turns off and on and then asks the same again. I tried turning it off and on manually,rebooting it and also just waiting for it but no results. Do all encryptions take this long?Is there a way to stop it and resume my normal use of it, given that it does not present me with the factory reset option despite the numerous methods I have tried.
6 REPLIES 6
discretion1
Contributor

Encrypting your phone through the default method is an irreversible process. You cannot decrypt your phone later. You cannot stop the process in between either. Try using Sony Update Service on PC to repair your phone, and if it doesn't work, then probably you should seek professional help at a Sony service centre.

coco103
Visitor

encryption gone seriously wrong.

no error messages during encryption.

phone restarted but when i enter the pin code nothing happens. except the phone reboots back to the  unlock  message..

i know it is the correct code i entered since any other will show 'try again'

tried connecting to pc but phone won't connect.

solution please?

Tags (3)
KristianC4
Visitor

thats exacrly what happened to me, did you find a solution? thanks

murfy
Visitor

I've exactly the same problem with SD card 32GB SDHC class 10 inserted and encryption activated. Phone keeps rebooting after encryption password submited. Without SD card inserted encryption worked on my Xperia SP.

Peter 

coco103
Visitor

totally bricked. something either wrong with the hardware or firmware took phone back, got new one. wont try encryption again as even this new one acts oddly- restarting by itself never buying Sony again
deanrenemoore
Visitor

Hey guys it's some times not the pass word but the four letter back up code