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Turns off randomly

kingwinne
Visitor

Turns off randomly

Hello, my Sony phone I got as a christmas present does not work properly. The phone randomly shuts down even though it has full to 90% battery, and it does not start after the shut down if the charger is not plugged in. This is apperantly a common problem but I have not found any solution for this problem. Please help!

2 REPLIES 2
CameronT
Champion

Hi @kingwinne,


Welcome to the community.

I'm sorry to hear about this issue you're having. I recommend you contact your local support team using the link in my signature to arrange a repair.

FrontierGate
Contributor

Send the phone to service centre right away for repair.