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Hi
Can anyone help please? I cannot get my phone to recognise my Yahoo account in order to set it up. It works fineon my laptop and on my iPod touch, but when I try to set up my account on my phone it says username/ password are not recognised. It has set up my aol and gmail accounts no problem, and these are working fine. I am at a bit of a loss as to what to do to set it up now. Any suggestions? Can it be configured manually?
Thanks
Ali
Double check if you are entering the correct password, I had a similar issue long ago, and it was the password
This occured to me too,I have contacted yahoo and they told me there are no problems with their servers.I have cleared data for my browser (even though I use apps to login,both email stock and yahoo mail) and now it works.
yes definitely putting in the correct password. In fact I have also tried resetting it and it works fine on the laptop but not on the phone!
Sorry not technical at all......how do I 'clear thedata for my browser'?
Settings-apps-all,look for the browser and tap on clear data (you must be using chrome or firefox or dolphin etc).Or if you know how to get to chrome's settings,clear cached data,cookies but keep your history and autofill form.
Ok am trying that (thanks for the idiot-proof instructions) and will let you know if it works. Thanks
No...it now says "could not open connection to server" AAAAGH
And now.....its getting a bit further on in the process, then eventually says:
! Syncing
Could not create the account
Please try again later
Any ideas? Its still working fineon the laptop, and my other email accounts are also working fine on the phone
It could be a temporarily yahoo issue, what if you download the yahoo email app and check again?