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update failed

gabitasev
Visitor

update failed

i tryed to update my z3+ and it failed and can`t do anything

what to doo now

3 REPLIES 3
Curnow1
Contributor

Does the device work? Or its off and wont turn on?

profile.country.GB.title
Uliwooly
Expert

Connect the phone to a wall charger, press and hold power and volume up for 10 seconds, let it charge for an hour, repair the phone with PCC

PC Companion (PCC)
http://support.sonymobile.com/us/tools/pc-companion/
 

Bridge (for Mac)
http://support.sonymobile.com/global-en/tools/bridge-for-mac/
Phy
Legend
Legend

If Sony PC Companion doesn't work,Contact Sony Support.
http://support.sonymobile.com/global-en/contactUs/