Join now - be part of our community!

Won't transfer or Back up to my external SD card

Winnieblade
Visitor

Won't transfer or Back up to my external SD card

Hi

I have searched the forums and couldn't find an answer my problem.

When my Z1 gets to 75% storage it offers me the option to transfer media to my SD card. but when I accept that i would like to do that it then comes up with a message that the transfer has been interupted. i Tried this with another SD card to help check for faults, but it came back with the same results. I tried both SD cards in other devices and there is no problem with data transfer.

I also tried doing a file move through several file manages within my device and still no joy. It sometimes says the card my be locked, but as stated on all my other devices this is not an issue.

I can't say for sure exactlly this has been happening (possibly a couple of months). I don't really want to lose all my data so a solution that doesnt involve wiping my phone would be nice to start with.

Thanks in advance guys

13 REPLIES 13
Winnieblade
Visitor

Not through My Z1 device, no.

profile.country.GB.title
Uliwooly
Expert

Test other SD cards, and it doesn't hurt to try on safe mode as suggested. 

Winnieblade
Visitor

It appears I can transfer files in Safe mode. Last night i did a repair on my phone and flashed the firmware through Companion. This is the first time a file has transfer to my SD card through my device.

profile.country.GB.title
Uliwooly
Expert

Ok so it's not a preloaded app creating this issue but another third-party app