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Z3 Speaker during calling after July 2016 update

Dua
Visitor

Z3 Speaker during calling after July 2016 update

I recently installed the latest software update and since then the loudspeaker function during the call (messenger, viber, whatsapp) doesn't seem to work. I don't hear the lower speaker at all. In fact full volume on the normal speaker is louder than when on the loudspeaker mode.

I checked if it was a loudspeaker hardware issue but the music app plays from both the speakers significantly and quite loud.
Is this a known bug?
Any fixes suggested?

 

2 REPLIES 2
profile.country.US.title
Qatrium
Expert

@Dua

Most probably it's a software glitch, or a 3rd party app acting up. Does this happen in regular phone calls also?

Jake-SonyXperia
Champion

Hi Dua,

You could attempt a Safemode boot, this will help clarify where the issue may be located.

Safemode instructions