Bluetooth codec stuck on SBC

[sgiesen78]

 First of all, kudos to Sony for the XZ3. For the world's best OLED screen and the most beautiful Sony phone yet.

My Bluetooth codec is stuck on SBC. I am using the in-ear Sony WF-1000X. AAC not possible. No matter what I try (tried to turn on Priority on Sound Quality in the Headphones Connect App).

I am coming from the Sony Xperia XZ and there it worked ....

Android 9 Problem? Anybody in here who has fixed this or connected by using LADAC or AAC ???

[Reserven]

Have the exact problem with Bluetooth on mind. I think I Have too returen this Phone tomorrow. So frustration, none of my other Bluetooth devices work on this crap mobile. Ending up using my old Xperia and everything worked fine. 

[Lukalumen]

My MDR-1000X connected with LDAC with no problem. The WF-SP700N connected with AAC, because they don't support LDAC.

There was a system update released yesterday, did you install it?

[sgiesen78]

yep, I installed the system update. Nothing has changed ...

[Lukalumen]

I would suggest to contact the Sony customer care service. Let us know what they say. 

I'd try a factory reset before that though. 

It seems very odd. 

[Lukalumen]

I actually just noticed something, might be worth a try...

Settings > System > About phone > Build number, tap on it until you're a developer. Then go to System > Developer options and go down to Networking. There are a bunch of Bluetooth settings you can try and one is setting the default codec used.

Let me know if it helped. 

[sgiesen78]

changing the codec in the developer options did not work ... I am in contact with Sony, as of now they don't have a solution. WH1000X MK3 should work in LDAC mode they told me... but don't want to sell and buy a new one...

[Sethuna]

Try downloading Sony's Music Center app and Headphones app. Do the Bluetooth connection through there. It should work. Also, did you try establishing a connection with all these ways?

1) automatic connection

2) manual connection

3) NFC

[sgiesen78]

No, it did not work. I bought the WH1000X MK3 and even with these cans no chance to put them into LDAC, I even reset my phone. It's stuck on SBC

[Lukalumen]

Sorry to hear that, it's such a weird issue too, seems like something that should be a software issue.

Let us know how Sony handeled the situation and if you get a new headset.