Microphone doesn't work on handsfree

[Hprl]

When I use the Phone on speaker mode the microphone is turned off. Thus I have to turn speaker mode of to reaktivate the microphone. In other words the phone works like a walkie talkie, which is no good when you drive or for other respons needs to have both hands free.

[Uliwooly]

@Hprl

does your phone has a protective film or glass that might be activating MUTE? 

test it in >>> safe mode and report back.

[MarlonUk1]

does this happen when you are on voice calls or when you are using apps like Skype or other video chat apps?

[Hprl]

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@nolramlb wrote:

does this happen when you are on voice calls or when you are using apps like Skype or other video chat apps?

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Hi, this happens on voice calls. I haven´t tested how it works with Skype and is currently running in safe mode. I´ll test Skype when I´m back in running mode.

[Hprl]

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@uliwooly wrote:

@Hprl

does your phone has a protective film or glass that might be activating MUTE? 

test it in >>> safe mode and report back.

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Hi, no my phone is clean as it came out of the box. Running in safe mode didn´t work either.

[Uliwooly]

@Hprl

That's rather odd, what if you repair the phone with XC and report back

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Hprl]

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@Hprl wrote:

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@nolramlb wrote:

does this happen when you are on voice calls or when you are using apps like Skype or other video chat apps?

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Hi, this happens on voice calls. I haven´t tested how it works with Skype and is currently running in safe mode. I´ll test Skype when I´m back in running mode.

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I have now tested Skype, and it's the same: When I activate the loudspeaker in the app, it seems the microphone is deactivated. Quite odd and very unconvenient...

[Hprl · Accepted solution]

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@Hprl wrote:

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@Hprl wrote:

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@nolramlb wrote:

does this happen when you are on voice calls or when you are using apps like Skype or other video chat apps?

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Hi, this happens on voice calls. I haven´t tested how it works with Skype and is currently running in safe mode. I´ll test Skype when I´m back in running mode.

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I have now tested Skype, and it's the same: When I activate the loudspeaker in the app, it seems the microphone is deactivated. Quite odd and very unconvenient...

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This turned out to be a hardware issue. Sony had to replace some of the components, and now it works nicely. Thanks for all tips. 🙂