I have had multiple dramas since switching from Samsung to Sony xz premium. Firstly, the ringing volume and touch sensitivity have both been atrocious since purchase, as has the media volume.
I often have to hit keys multiple times when typing (and yes, this is with clean hands/screen and no screen protector). With the ringing volume set as high as possible, I usually can't hear it from my pocket.
Recently, the volume up button refuses to respond 90% of the time, requiring reset or manual use of the volume slider after pressing volume down.
The phone is also randomly restarting a few times PER DAY!
I have a constant notification on the top bar stating that AVG is operating in the background and the only way to get rid of it is to force stop the app.
When I receive a message, email or fb notification, I check it and exit, but the notification remains, as does the blue dot.
The phone is only 2 months old, and as I said some of these problems have been here since I got the phone. I have performed a factory reset and despite carefully following the Xperia Companion directions, I had to attempt to backup data 3 times before it actually worked, and even then I still seem to have lost nearly all of my previous text messages (all but about 7 conversations are gone, including important business correspondence containing contact details 😡😡😡).
The problems still remain after the factory reset.
If I don't receive a solution from Sony I intend to exchange the phone for the Galaxy s8, which I now regret not getting originally. I specifically got the Sony due to its supposed media superiority, but so far it has turned out to be an expensive lemon.
