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no notifications fb messenger

DiamondHeartVix
Visitor

no notifications fb messenger

I'm not getting notifications of fb messenger messages. I've checked all the notification settings on both system and in the app. Volumes are up and everything else seems OK.

I've uninstalled and reinstalled with a reboot in between. No change. 

Everything is upto date. No updates to do and lost as to how to fix it

Help?! 

17 REPLIES 17
DiamondHeartVix
Visitor

Sorry, what do you mean "swipe to close the app" and get all message notifications? 

Is there a way to report oreo issues to devs? 


@SpyrosFgs wrote:

I think it's an oreo thing. When I press the home button and let messenger open open in the backround, I don't get notifications and I have to open the app again to see if someone sent me something. When I swipe the app to close it and not let it open in the backround, then I get my notifications all the time.


SpyrosFgs
Visitor

I am talking about using the button that is like a square in the bottom right that gets you to the apps running in the backround. If I "swipe" to close the messenger app then I'll get the next notifications. If I just press the middle cycle button, then I won't get the next notifications and I would have to open the app to see if someone sent me something.

SpyrosFgs
Visitor

It is getting frustrating. I don't get notifications on messenger no matter what right now. 

DiamondHeartVix
Visitor


@SpyrosFgs wrote:

I am talking about using the button that is like a square in the bottom right that gets you to the apps running in the backround. If I "swipe" to close the messenger app then I'll get the next notifications. If I just press the middle cycle button, then I won't get the next notifications and I would have to open the app to see if someone sent me something.


Ahh sorry. The recent apps list. I know I what you mean now Slightly_smiling_Face 

MelindaSjoeberg
Visitor

I have the same problem and I have tried everything! Starting to go mad.

Have you guys find something that helped yet? 

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najodleglejszy
Expert

since FB Messenger is a third party app, you should report the issue to Facebook as it's them who can fix it. you can find contact info by opening Play Store listing for FB Messenger, scrolling down to the bottom and tapping a "send email" button.
TomNach
Visitor

I have the same issue - no notifications at all. Temporary solution was to install Messenger Lite which works fine. 

MelindaSjoeberg
Visitor

I have done that, but haven't got any reply at all :(.

Going to install messenger lite for the time being to see if that works.