phone restart problem

[santhosh20]

I have facing issue from my new phone xz from last two weeks while I am using some applications, it's hanging and after restart.. please solve it

[jeffreywen]

I got same problem, after I repaired by XC.

The XZ dual firmware version is 39.2.A.0.374

[RickyNg]

I just get my phone back from service center. After 30minutes, it restart again……… ahhhh!! Now still happening. They told me maybe my battery and boards issues then they chnged it. But still the same thing happened again and again. Gosh…

[Henco]

Same here but with Z5 after the nougat update.  factory reset, after couple hours just starts again.  

Frustrating.  phone unusable now.  Dont install nougat!!!!

[barah]

Hi,

after nouget update 7 my xz dual restart alone some times randomly when i downgrade to MM 39.0.A.3.30 the problem gone that mean it's not hardware problem anysoultion?

[Qatrium]

@barah

If you did the upgrade over your old system, it might cause such issues. I'd suggest a clean upgrade by doing a backup using Xperia Companion then performing a software repair using Xperia Companion.