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Quick questions, quick replies; ask anything about the XZ Premium!

Emir1
Hero

Quick questions, quick replies; ask anything about the XZ Premium!

Hey everyone! The purpose of this thread is to ask anything that you wish to know about the XZ Premium; other users owning an Xperia XZ Premium and forum staff will do our best to reply! Slightly_smiling_Face 

As an example, prior to purchasing an Xperia XZ Premium you may be wondering if someone has tried out a specific third party app or feature on their XZ Premium, and could tell you a bit more about the compatibility and functionality as the app may important in your daily life. Staff and other users can come in and reply and let you know how it works!

The goal of this thread is to help each other out as a community. We will try to moderate this thread so that any new threads with a fitting question will instead be moved here, while we of course keep support threads the way they are now. 

NOTE:
Support related questions, such as raising concerns and troubleshooting are best suited in a different thread. Please try to see if there is a thread regarding your concern, and if not, feel free to create one! Slightly_smiling_Face

501 REPLIES 501
MrIntelligent
Visitor

Hi

I turned my phone off and on and it seems to be a lot brighter. The lowest brightness is bright and the highest is brighter than I've ever seen. Is it a new update?

Even at the lowest brightness, sections of the screen that were black are now grey. 

MrIntelligent
Visitor

Why is the screen so much brighter suddenly  even on lowest brightness ? 

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Strampke
Expert

Hi @PuppyRyan

First reset your Internet settings

in settings tap magnifying glass and type reset.

It will bring you there.

Now that settings are clean you can set them again.

Settings->network&internet->internet settings, like @NunoSEN2 explained

Or in settings tap magnifying glass and type download and you're there.

Hope you can find it.

If not, just ask again.

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NunoSEN2
Hero


@MrIntelligent wrote:

Hi

I turned my phone off and on and it seems to be a lot brighter. The lowest brightness is bright and the highest is brighter than I've ever seen. Is it a new update?

Even at the lowest brightness, sections of the screen that were black are now grey. 


Hi @MrIntelligent;

Try restarting the phone in a dark environment to see if the issue is gone. 

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NunoSEN2
Hero


@PuppyRyan wrote:

Hi, thanks for trying to help but I don't see 'Internet Settings' in Network and Internet. Anything else that could help me?

@NunoSEN2


@PuppyRyan;

It's the third option of "Network and internet". 

MrIntelligent
Visitor

Hey Nuno that actually fixed it! Thanks 

PuppyRyan
Visitor

@NUNOSEN2 I tried resting my internet settings and such, but I still can't see that option. Screenshot_20190114-123123.png

 Above is a screenshot of my Network & Internet Page.
(My Wifi is not connected because I just reset Internet Settings).

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NunoSEN2
Hero


@PuppyRyan wrote:

@NUNOSEN2 I tried resting my internet settings and such, but I still can't see that option. Screenshot_20190114-123123.png

 Above is a screenshot of my Network & Internet Page.
(My Wifi is not connected because I just reset Internet Settings).


@PuppyRyan;

That is indeed really odd, you should have the option to download internet settings just next to "Mobile Network".

Did you made any change to phone firmware?

Are you the owner (primary user) of the phone or are you a secondary user?

If it is not there you can try a software repair with Xperia Companion to see if it returns, otherwise, if you don't want to make a software repair you can ask your network operator for internet settings and insert them manually in Network and Internet>Mobile Network>Access points>+>insert the settings.

PuppyRyan
Visitor

Hi, I am the Primary user of this device and it was bought quite recently.

Is there any way you could walk me through manually inserting them?

(Btw how do I tag?) 

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NunoSEN2
Hero

@PuppyRyan;


@PuppyRyan wrote:

Hi, I am the Primary user of this device and it was bought quite recently.

Is there any way you could walk me through manually inserting them?

(Btw how do I tag?) 


You need to ask your network operator for the internet settings (they are different for each operator), then you simply insert them in the correct place of the APN page as described.

What do you mean by tag?