The camera and the lamp button does not work

[Gwengaget]

Bonjour, l'appareil photo et la lampe touche ne Marche plus sur mon Sony Xperia xz, j'ai essayer de le réparer avec sony companion mais çà n'a pas marcher que puis je faire d'autre 

Hello, the camera and the lamp button does not work on my Sony Xperia xz, I try to repair it with sony companion but it does not work that I can do other

-GT

[Martin1]

Hi @Gwengaget. I am sorry to hear about this.

If the camera do not work even though you performed a software repair i would suggest that you have your device sent in to an authorized service center in order to be examined and possibly repaired.

For more information on how to send your phone in, please contact your local support team and they will assist you. If you have any questions regarding the service, such as routines, warranty and consumer laws, these type of questions are best answered by your local support team as well, as they vary between markets.

I am sorry for any inconvenience this might cause.