Xperia XZ1 fingerprint

[Konrad1]

Kann mein Telefon nicht mehr aktivieren da der Fingerprint nicht mehr funktioniert

Can not activate my phone because the fingerprint no longer works

GT

[disimes95 · Accepted solution]

Hello @Konrad1 

Do you have any PIN or Pattern to enter the phone?

[Strampke]

Tip:

Make two scans of the same fingertip to get more accuracy.

If you have a case aroundyour device then make the scan with your device in the case.

[Konrad1]

Translation via Google Translate:

I had my phone repaired over the internet by Sony and it works again. Thanks to the forum.

Ich habe mein Telefon übers Internet von Sony reparieren lassen und es funktioniert wieder . Danke an das Forum.