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XZ Premium died after oreo update :(

SOLVED
gylinder
Visitor

XZ Premium died after oreo update :(

I had updated to oreo 4 days ago but after that the phone stuck at sony logo permanently. So as the sony support page advice, i use xperia companion to repair my phone knewing that all my data will lost Slightly_frowning_Face The phone died then. It doesn't charge (when i plug no led), can't power on. I have used z, z2, z3, xa ultra till now. I have never seen something like this before. Is there any solution for that or i have to go to the service?

10 REPLIES 10
1Davie
Visitor

This exact thing has happened to me after updating my phone. Phone was stuck on the Sony logo. Sent phone (just over 1 year old) for repair to the Sony centre and have been quoted £300 to replace with a refurb as it is apparantly unrepairable. My warranty is void because of a small chip out of my phone which I think is absolutely ridiculous as it is a hardware issue and not because of any outside damage!!