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I think I have a virus

SOLVED
tonywam
Visitor

I think I have a virus

For the last two weeks I have been getting messages saying I have won something once when I went on Facebook it looked real and said I had won a gift go to th next page and enter my details. I didn't do it. The day after it said I had won a thousand pounds but this was not on Facebook it just popped up. I have since had several pop up windows saying I have a serious virus I can not get rid of the screen and my phone vibrates. So on Saturday I did a factory reset using my computer and the Sony program that came with the phone. It took 45 minutes to down load then 30 minutes to sort the phone I first copied my music pictures and contacts to my computer. I then wiped my memory card. I spent 2 more hours putting everything back on my phone. It was OK all day on Sunday but at 4 o'clock to day a window popped up saying it was from crome browser and I had a very bad virus again it would not let me use the back button and just vibrated. Is there any way of sorting this without buying another phone as I do my banking on it. THANKS IN ADVANCE FOR ANY HELP YOU CAN GIVE ME. PS before I wiped the phone I looked on here and down loaded a program for malware but this didn't help.
11 REPLIES 11
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Uliwooly
Expert

@tonywam

Keep in mind that this is not a warez forum and you should be careful with such websites and/or apps.

NeoBeum
Enthusiast

Viber will also get you unwanted messages