Mobile network not showing after Marshmallow update

[shrutigupta999]

I updated to the latest update today and post update my mobile network is not showing. I tried to restart my device/ power off/ remove SIM and reinsert.. But its not showing. Is anyone else facing same issue?

Thanks.

[CameronT]

Hi @shrutigupta999,

Welcome to the community.

Remove your SD card and start your phone in safe mode. Do you still experience the same issue?

[Uliwooly]

@shrutigupta999

Does it recognize the SIM card? 

Settings > more > mobile networks

[shrutigupta999]

The issue still persists after removing SD card and starting phone.in safe mode.

[shrutigupta999]

@uliwooly looks like it doesnt..

[CameronT]

@shrutigupta999,

Are you able to test your SIM Card in another handset?

[shrutigupta999]

@CameronT unfortunately i dont have another handset to test. However the SIM was perfectly fine before the update..

[CameronT]

@shrutigupta999,

It could be coincedence. You can try reinstalling the update by doing a software repair. If this does not work I still recommend you test the SIM card.

[shrutigupta999]

@CameronT is there any way to go back to previous version?

[CameronT]

@shrutigupta999,

There's no official way I can advise that will allow you to downgrade to a previous version. 

Have you completed the software repair?