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PC Companion tells me, that there is no software for my Z1c when I want to do a system repair. What's wrong there?
Solved! Go to Solution.
Hi Flint_Eastwood,
Have you tried to perform a new software repair lately to see if same behaviour persist? Have you by any chance tried a software repair from another computer?
If you still experience this, could you send me some further information via PM and I will forward this internally:
IMEI:
Active customization:
(Active customization can be found if you go to the dialer > Enter *#*#7378423#*#* > Service info > Software info > Active customization)
Time & date when you tried the software repair.
It could be a temporarily issue, but I will escalate this as I've seen this issue with other users.
have you unlocked the bootloader and/or flash the phone at all (using flashtool and/or Xperiafirm)?
@uliwooly wrote:
... have you unlocked the bootloader and/or flash the phone at all (using flashtool and/or Xperiafirm)?
No, my phone is in it's original state.
I'm just having the old problem, that WLAN-Status shows allways on under battery-drain diagram. Had this problem first after updating to 4.4.4 and a system repair was the only solution to fix that. Now after update to 14.6.A.1.236 I'm having this bug again.
It is a very small bug, I know. But I want to go sure, that I can repair my phone if there is eventually a real big problem in the future.
I have escalated this, if you can contact Sony directly to get a faster reply Local support
@uliwooly wrote:I have escalated this, if you can contact Sony directly to get a faster reply Local support
Thank you.
Hi Flint_Eastwood,
Have you tried to perform a new software repair lately to see if same behaviour persist? Have you by any chance tried a software repair from another computer?
If you still experience this, could you send me some further information via PM and I will forward this internally:
IMEI:
Active customization:
(Active customization can be found if you go to the dialer > Enter *#*#7378423#*#* > Service info > Software info > Active customization)
Time & date when you tried the software repair.
Today my PC Companion updated to a newer version.
Now the software-repair works. Thank you.
Glad to hear that it's now working!