proximity sensor issue

[spiralz]

My phones screen won't come back on after making a call seems to be a proximity sensor fault.

As soon as I press the call button the screen goes blank even if it's not against my ear. If I press the power button it will come back on and then stay on even if I then press it to my ear.

Very annoying to be honest and I can't find a setting for it

Thanks

[Shanky_0cr]

No it's just the usual screen guard film, nothing else.

Also I don't even keep the phone near my ear, for the proximity sensor to just lock the phone during a call. Like even when the phone is in my palm away from my ear and I hit the green call button, boom display is off.

[Uliwooly]

Is it the preloaded/pre-installed ASF (anti shatter film) or is it a secondary scratch resistant film? If the later try to lift the top and make a call, see if the problem persist 

[Shanky_0cr]

It is a secondary scratch resistant film, and I removed the entire film and tried but yet I'm seeign this issue.

[Uliwooly]

Test your phone with 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

it will be wise to repair your phone with 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[дикая]

Камила ...
Здравствуйте! Помогите, купила эксперию z, пользуюсь месяц, в целом всем довольна, но есть, вернее появилось одно Но. При наборе вызова экран гаснет и даже после окончания разговора невозможно включить экран. И даже потом минуты 3-4 не включается. Что это? Помогите!!!! очень прошу откликнуться. Может прошить ?

[Sam]

Please post in English so that we may assist further.

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[shankar_0cr]

I fixed it..............

I un-installed an app which I installed called the DU battery saver and after that I'm not seeing any issues.

Thanks all of you for your support!!!!!!!!!!!!!!!!!!!!

[haqiqihans]

The caller ID of my Xperia Z1 sometimes ( twice a day) blacks out or disappears leaving nothing but a black screen after making a call. It seems to be a bug with proximity sensor. The screen goes blank as soon as I dial any number. And sometimes it happens even if it's not against my ear. This behavior sometimes come back to normal, and sometimes does not change even after pressing the power button. 

I would be highly obliged if any body could help me.

Thanks in advance. 

[abbaskhan]

Thanks a lot

Hi

 this is baas  from Amsterdam,, after changing digitalis I got problem with sensor ,, when even I called screen goes black and wont turn on again ,, so this helps i did update and it works perfect ,,, i did try many app to disable the sensor and even , was allot time to search how to disable sensor in Sony experience j ,,, like Samsung have that option

 but thanks allot it works fine 

 thanks thanks thanks

[peterwin1]

I take along a crock pot wherever I go. I just place my phone inside with the cover on for a few seconds to kill the signal and restore the screen LOL