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Questions about the Support app in Z5 series

SOLVED
kenny-tetsuya
Visitor

Questions about the Support app in Z5 series

As can be seen from the pics, the "warranty valid until" section is not available in the Z5 Compact. I bought Z5 from Sony Store Autralia and Z5 Compact from an authorised Sony retailer.

Can somebody tell me why is this happening? (The app version is newer in my Z5 Compact than the Z5).

Does it affect my warranty if the  "warranty valid until" section is not shown on my device?

Screenshot_2015-12-14-14-22-27.png

Screenshot_2015-12-14-14-21-54.png

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.US.title
Qatrium
Expert

@kenny-tetsuya

May be as you noticed, it's just a difference in versions.

View solution in original post

3 REPLIES 3
profile.country.US.title
Qatrium
Expert

@kenny-tetsuya

What I'm sure of that your warranty will not be affected if this piece of info is not shown on the device. All older Xperia phones doesn't have this app and you can claim your warranty with a proof of purchase.

kenny-tetsuya
Visitor


@Quester wrote:

@kenny-tetsuya

What I'm sure of that your warranty will not be affected if this piece of info is not shown on the device. All older Xperia phones doesn't have this app and you can claim your warranty with a proof of purchase.



 Thanks for replying.

It is just bizzare that the same app displays different things.:smileysad:

profile.country.US.title
Qatrium
Expert

@kenny-tetsuya

May be as you noticed, it's just a difference in versions.