Community

boon743

Hi, just over a month ago i noticed that the Camera on my Xperia Z started taking out of focus photos. I changed the camera settings and nothing seemed to work. Whilst in superior auto, the camera would think it was taking an image in Macro mode only and would not autofocus at all. I rang Sony and they told me to do a software reset, which didnt help. I then took it back to JB HiFi. They sent it away to get fixed under warrenty to Telstra, 1 week later my phone arrived back in the exact same condition i sent (in other words NOT FIXED), i took it back in and JB HiFi sent it away again. Its now been over two weeks and i still havnt heard about the repairs. I am getting pretty fed up. Hoping it will be fixed soon.

Has anyone else had this issue, and was it resolved??

sammyslick

Has happened a few times to me, and yes a sharp little tap on a desk fixes it everytime.

Pixar

I have too this problem. My rear camara like blur and it wont focusing. Please help me!! Z3 D6653

Aardvark11

I to have similar type phone new m5 dual aqua.
Main camera just will not fous, tried all suggestions mentioned by sony and other help line,
Think it maybe issues with hardware

Jagwire

This may sound strange but having the same problem, I just hit the phone relatively hard against my palm...actually did it a couple of times and IT'S GONE. The camera has no more issues focusing!!!!

DangelAngello

Same problem. It clicks and tries to focus but always fails. BUT it will completely stop trying to focus after a while. You will find it may begin focusing again when it has cooled down as my phone overheats like crazy. But tapping it never works for me. By far a terrible phone.

ableon

Hey, I have a same problem with my Xperia M4 aqua dual sim (E2333). Phone is one week old for me, It's not focusing anywhere nearby. In the screen appear a macro-symbol, but camera is not focusing at all. This is really annoying problem, please fix this as soon as possible...

phbeedle

I took me a while to realize that the phone was shipped with a thin film of plastic on the rear of the phone. I removed the plastic and now autofocus works. I feel silly, but it may solve many of your problems.

Baccuu

Wouw..
I just bought Xperia Z1 Compact two weeks ago, until 3 days later I realized I have the same problem.

I tried suggestions above. I tried to knock my phone to my palm and didn't work.

But only just this morning, I accidentally dropped my phone from bed and voila! The CAMERA has been normal again!!! It sounds so lucky but it really works!!!