Sony Xperia Z update meltdown

[rasmusholm90]

hi. i plugged in my phone to update it today, while updating the phone shut down by itself and now won't turn on because the software update failed, which failed because the phone shut down **bleep**? so now i can't connect it to the pc to get it to update again cause it's consantly turning on/off. someone please help

im charging it now to get it to full health again then to try and update it again.

[_alexdon_]

Try a force restart(power button+vol up until the phone vibrates).If still not working,do what you said.Charge 1-2 hours and repair phone software with sony update service.

[rasmusholm90]

the software update failed, make sure your phone is connected to the computer and try again. is the message i get when pressing powerbutton and vol. up.

the phone keeps turning on and showing that msg. then turning off.. every time it turns on the red light lights up and every time it turns off again the light turns off too. shouldnt the red light continue to be on when it's charging ?

trying to power it for 1-2 hours and then the last resort is to hand it in to the shop where i bought it, but i prefer a fix from home so any other ideas are well greeted 🙂

[_alexdon_]

What did you use to repair?

[rasmusholm90]

right now im downloading the sony mobile update to try to repair the phone there. crossed fingers haven't tried any other methods yet

[_alexdon_]

Try sony update service,it gives better results.

[rasmusholm90]

yeah it want's me to charge my phone before i can reset it to factory settings... so have to wait a few hours, although im not sure it's charging since it's turning on/off all the time... ?

[_alexdon_]

Yes,it needs at least 50%.Just connect to wall charger and keep it there for 1-2 hours.

[rasmusholm90]

thanks ill try it ! ;D thanks for your help so far, should work if i can get it charged

[_alexdon_]

You are welcome,keep us updated.