Share your experience!
Simply the z3 compact had the screen broken by my daughter. I went to service assistance to have It repaired and they anticipated the costo of 170 euro plus taxes wich Is. Not cheap and also they suggested not ti repair. I decided ti go. The repair (simple screen replacement) took two months! Expensive and very late! Go away from Sony assistance!
I'm really sorry to hear about your experience but this is a user based forum, perhaps they didn't had spare parts.