Join now - be part of our community!

Xperia Z U problem, Bricked??

SOLVED
Roel123
Visitor

Xperia Z U problem, Bricked??

I have buyed a Xperia Z Ultra. One day I let the battery drain, (you know) 1%, then shutdown. Very normal.
I place it on the charger and I go away from it. A few hours later I come back and there's no red or green light anymore. It won't boot either. And when I waite a min. and put it on the charger again, there's a red light that burn for 5 seconds, and it's gone. Every time again.
When I put it on my computer, he see the device. But Sony PC Companion don't see it. I can't get into flashmode or fastbootmode...
My friend have buyed a new battery, but also this don't work.
What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

Take your phone into service.

alexdon

View solution in original post

10 REPLIES 10
profile.country.RO.title
_alexdon_
Expert

You did not have to let it discharge completely,you should have connected to charger when it is between 1-10%.Try force restart(power button+vol up until the phone vibrates).

alexdon
Roel123
Visitor

Oh, it don't vibrate

profile.country.RO.title
_alexdon_
Expert

So if you keep it charging for 1-2 hours,after that you try a repair with sony update service,how does it react?

alexdon
Roel123
Visitor

Ok, I'll give it a try... I let you know when I've tried it about 2 hours. Thx btw Slightly_smiling_Face

profile.country.RO.title
_alexdon_
Expert

Waiting for your feedback.

alexdon
Roel123
Visitor

Ok, I am pushing the button vol down + usb cable. And it's not working...

profile.country.RO.title
_alexdon_
Expert

Take your phone into service.

alexdon
Roel123
Visitor

I have send an e-mail to sony, and waiting... What else can I do?

akhilalfonsk
Visitor

Give it to service center. They will replace your device. It seems like after 4.3 update we XZU is also getting same issues as XZ, ie device go dead suddenly.