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Ζ2 Serious memory problem

SOLVED
nickfoxjr
Visitor

Ζ2 Serious memory problem

By mistake I transfered all my pictures from the memory card to mobile phone memory.

 The phone does not start (reaches the Sony logo black screen). 

I did all the resets / restarts but is not starting.

Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.US.title
Qatrium
Expert

If your mobile is totally unoperational then you have no choice but perforing a software repair via PC Companion, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Turn off your phone and leave it on charger for a couple of hours and leave it off -> Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

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1 REPLY 1
profile.country.US.title
Qatrium
Expert

If your mobile is totally unoperational then you have no choice but perforing a software repair via PC Companion, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Turn off your phone and leave it on charger for a couple of hours and leave it off -> Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.