On start up getting Android and Bouncing Balls before TV picture

[Axcroft]

For the past 3 days my Bravia KD-65XE9005 starts with the Android / Sony Bouncing Balls logo routine with each power on after a long switch off (mainly overnight).  For short switch offs, it will switch straight back on.

It is connected to my Sky Q box and I get the same result whether using my Sky Q or the Sony remotes to power up.
Prior to this no problems in 4 years.

The TV is set to auto download the latest software.

I have searched high and low, help needed!!

[HannahEd01]

@Axcroft, it's my pleasure to help! Will be following on the thread to check if the issue got resolved or not! 

[Colorl]

Hi there I installed 6.7205 last week my KD55A1 was very stable for 4 years till this update.

I have had to do a factory reset since and bring back up to latest firmware. Twice since i have had to complete a full power cycle. TV randomly shuts down. Ironically update 6.7205 was to address the reboot issue, an issue i never had in the first instance but now I do !

[Axcroft]

Hi @Colorl ,

This is most odd!  As soon as I installed 6.7205, my Android reboots - which had been constant for a week - stopped just as instantly as they started.  I think it might be best for you to create a new problem thread - as this one is showing as solved - and there are a great bunch of experts on this site who will help you find a speedy solution.  Best wishes

[HannahEd01]

@Colorl, this strange! Try a factory reset after the update, also, does it shut down completely? Or reboot? (Restart itself)?

[Colorl]

thank you for the advice. I'll start a new thread I have more information since my original post

Rgds