Join now - be part of our community!

Cmt fx 350i

profile.country.GB.title
Sparkiejon
New

Cmt fx 350i

The protect warning keeps coming up which tells me there's a problem with the iPod connector. I've never used an iPod on this device, how do I get rid of this warning?

2 REPLIES 2
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony community.

 

Please try the following steps -

 

Turn off the unit, and remove all speaker wires from the back. Then turn the device back on and check if the issue is resolved. If it is still having the same issue, turn off the device again leave it off for at least 30 minutes before turning it on again.

 

Inspect the speaker cords. If a cord is frayed or in contact with another terminal, an error will occur. Fix the connection to prevent a short circuit.

 

If the warning message is still appearing I would recommend getting in touch with the support team here.

 

Best wishes,

 

Sean Mc

 

 

 

 

profile.country.GB.title
Sparkiejon
New

The model of my device is HCD FX350i and the serial number is 6132325. I hope this information will help you to find an answer to my problem.