Interesting - I think I have to bump it 
Btw, it really sux we from Sweden have to call the english support (swedish phone number but english speaking)!
Hehe its still better to have english support than no support at all Yonaz 
I love my Vaios, I own 2 vaios: GRT815M and SZ3XP, both are pretty cool and haven't got any problem. I had no broblem with Sony's service at all, actually I had good experience with the servie. 
I had got an Vaio FX702 4 years ago and it was cracked after 6 months. I called the service support for repairing it and impressive that just after 2 days they'd come and picked it up and about 5-6 days later I received my vaio.
Will I purchase Vaio again, yes and I did it with my SZ3XP, a new stuff for new year :smileygrin:
First of all let me state I dislike the rise of the large corporations and that I have no loyalty to any manufacturer. They are mostly all as good/bad as each other.
With this said I've had my Sony Vaio (FX101) for years - yes I know it's ancient, however the only hardware probs I've had have fallen roughly into two categories:
1/ Wear and tear: I've had to replace the CD & Hard Drives - though only in the last six months or so.
2/ Build Quality: The USB connectors round the back have all but lost their ability to make a connection. Once my usb hub extension is connected it's best not to move the laptop too much. They've been that way for a good couple of years I'd say. Also the crack in the screen hinge has finally given way after living quite happilly being 'just a crack' for also a couple of years perhaps.
So overall I'm quite happy. Replacing the drive and cd was straight forward. I've done away with all but the most essential software originally installed. I'm running it with XP Pro (minimal install - my choice even on a new machine) and it's maximum RAM allowance of 512MB. Hopefully sorting out the screen/hinge/casement won't be too much hassle and the usb sockets should be easy enough to come by - though I may get a friend to help with what will doubtless require soldering because I'm not much cop at that. Everything else runs perfectly. Considering that the processor is not up to today's speed demons I don't have too many probs. Internet is fine (1MB ADSL), and I also use Cubase SX2 for composing music. In fact considering how much it gets used and how hard I drive it I'm surprised I've managed this long.
Would I buy another? Despite all that I've said in favour of this model I've seen - virtually - nothing but bad stories concerning overall build quality and service. And the poor warranties, when compared with many other manufacturers, suggest to me that Sony themselves don't have much faith in their own product.
In conclusion then, I am still 'considering' another possible Vaio. Yes they're overpriced but you're paying for all the advertising that goes with any global brand and you'll get better value else where but considering how long this model has kept me going and the fact that a couple of their minidisc products have given me no problems I think perhaps I shall do another spot of research on current models at some point this year to see how things fare then.
Hope I haven't nattered on too much but ther are a lot of variables to consider. So a 'hopefull maybe' then
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