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Easy CD Creator 5 killed my Matshita DVD/RW drive!

besty
Visitor

Easy CD Creator 5 killed my Matshita DVD/RW drive!

I installed Easy CD Creator 5 Platinum on my Vaio PCG-Z1XSP running Windos XP Professional, and now my Matshita UJ-812 drive is not being recognised.

I get the following message in Device Manager:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I don't have a TSID so I cannot get any technical support from Roxio.

Any ideas how I can reset the drivers for the DVD drive?

3 REPLIES 3
profile.country.en_GB.title
kee-lo_
Member

Uninstall Easy CD and go to www.nero.com and search for registry cleaner, this usually fixes the problem.

besty
Visitor

IT WORKS!!! :smileygrin:

This problem has given me a headache for the last 4 days. Thank you so much for your help. Next time I'll come straight here when I get stuck.

Cheers.

profile.country.en_GB.title
kee-lo_
Member

:cool: :slight_smile: :smileygrin: