VAIO Zone "Une erreur inconnue s'est produite"

[hmoutot]

After XP SP2 setup, VAIO Zone put this error on screen and stop.

(ID erreur = 0 - 0 - 15465 - 1737).

Is there somebody with knowledge about this ?

[kee-lo_]

Get the latest updates from VAIO-Link

[hmoutot]

Thanks for your answer.
Unfortunaly, I download and setup all updates from vaio-link without any success.

Could you tell me why, after my registration in the VAIO Club, I could not reach the e-support ?
I receive always the same message: "Your email address could not be found in our database.". But I don't find any way to tell them that my email is correct and accepted (with answer) by the VAIO Club!

[kee-lo_]

eSupport is messed up, you need to call Sony to enable you to use it.

[hmoutot]

Hi Kee-Lo,

Week-end is not a good time to have trouble with Sony...

Let me explain my problem completely:
I want to use XP professional instead of the Home version pre-loaded on my new VAIO RS704 and I have a valid XP Pro license and the original XP SP1 CD.

The pre-loaded XP Home version is SP2 and I can't upgrade from my CD because it is a XP Pro SP1!

I try a few thing:
-Setup XP Pro on the C partition in the same folder than XP Home. After that, I setup all drivers and VAIO software found on the SONY reinstall CD #2 . Everything was fine except the error when launching VAI Zone application!
-Complete reinstall with CD #1 and #2. Every thing was ok. VAIO Zone also. I restart the PC with the XP Pro CD inside, and try the "R" option in order to "repair" the previous install on the C drive. It ask me for the Administrator password (I have to set in the safe mode before a password to the administrator account), and stop after entering the valid password.
-Setup XP Pro with formating the first partition, all drivers. But here, the SONY reinstall CD #2 did not want to setup VAIO Software.

So, do you think possible to upgrade to XP Pro without losing VAIO software and VAIO specific functionnalities ?

Thank in advance.

[Milo2201]

Thanks for your answer.
Unfortunaly, I download and setup all updates from vaio-link without any success.

Could you tell me why, after my registration in the VAIO Club, I could not reach the e-support ? 
I receive always the same message: "Your email address could not be found in our database.". But I don't find any way to tell them that my email is correct and accepted (with answer) by the VAIO Club!

out of hens comes eggs..thus nothing changes...

[kee-lo_]

Yeah weekends are bad with VL

This is quite a tricky procedure, and it doesn't work if you need VAIO Zone.
The way Sony have done it means you have to sacrifice their software!