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Jelly bean 4.2.2 broken tablet

SOLVED
Kermit1970
Explorer

Jelly bean 4.2.2 broken tablet

I cannot install any app. Every time I download one I can only tap the cancel button and the install button is not selectable
1 ACCEPTED SOLUTION

Accepted Solutions
Kermit1970
Explorer

Sorted. It was the animal battery app from the google store which was causing the problem. I disabled it and installed the amazon app just fine.

View solution in original post

6 REPLIES 6
warsklar
Member

There is a bug in Google Play - Try to log into Google play from a PC or Mac at https://play.google.com/store pick something to install and try to install it from the browser.  If that works, try a few more.  Wait a bit and then try to install from the tablet.

Kermit1970
Explorer

Sorry should have explained it was the Amazon store I was using
warsklar
Member

Can you remove and reinstall the Amazon store app?

Kermit1970
Explorer

I removed it, but when I try to install it I cannot choose next I can only choose Cancel

Kermit1970
Explorer

Sorted. It was the animal battery app from the google store which was causing the problem. I disabled it and installed the amazon app just fine.

warsklar
Member

Awesome!