Google photo image issue

[Alexanda]

When I enter Google photo full screen mode, the pictures brightness changes significantly. The pictures whites out in full screen mode, but thumbnail are fine. 

[wombatrider]

I sorted my problem, I disabled and force stop the app in settings and reboot the phone. Then enable it again, seem to work for me.

[Korben-Dallas]

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@wombatrider wrote:

I sorted my problem, I disabled and force stop the app in settings and reboot the phone. Then enable it again, seem to work for me.

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This is basically equivalent to simply uninstalling updates to Google Photos app. Once these updates reinstall themseles, the problem will be back in its original glory.

So, yes this is indeed a problem with Google Photos. Uninstalling updates does help, as the previous posters said. Just remember to go to Google Play afterwards and disable automatic updates for this app.

[Jellijaws]

I've done this also after your post and works for me too. Thanx for that. X

[Chippy_boy]

Just to confirm this is a Google Photos bug introduced in the last update.

It is not Sony specific - there's loads of reports from other phone users about the same problem. It's got nothing to do with Creator Mode - it's a gamma / HDR setting bug.

[blegs]

New update has fix this issue...

Uodate your google photo

[Korben-Dallas]

Yes, I see that too. Just re-enabled updates for Google Photos and updated the app. The problem is no longer there.

[Jonas · Accepted solution]

Hello everyone and thank you all for reporting this behaviour.

As mentioned by some users already, the latest version of the Google Photos application (4.23.x.xxxxxxx) includes a fix for this, so please have a look in the Google Play store and see if there is an update available.

For me, that update showed up yesterday and based on the posts by @blegs and @Korben-Dallas who received the update a bit earlier, it should hopefully be available to all users now.

Thanks again for the reports and have a fantastic day!

[rwcohn]

Hey, has anyone else been having the issue with Google Photos since 4.22 where every photo in the gallery flashes a bit before showing the correct colours?

Does this update fix that? And/or has anyone found a fix aside from rolling back to 4.15?

Cheers

[Jonas]

Hi @rwcohn,

I moved your post to this board as there has been a discussion regarding Google Photos here, but you are not experiencing the same behaviour with the brightness, is that correct?

The brightness that went crazy when opening a picture was fixed in the latest Google Photo update that was released a two weeks ago and that is version 4.23.xxx. If you haven't received this update, you should receive it fairly soon.