Sony Xperia 1 overheating

[rayjeek]

I had this phone in January 2020 but last two weeks it just overheats even when not in use and shut down. In such situation the power cannot be turn on except by forced power on procedure(pressing Volume+Power on button simultaneously). I believe the phone is within warranty period and would like it to be changed. Does anyone knows how to kick start this procedure. Thank you in advance.

[Sony_UK]

Another example is, I just did 4k HDR recording for 19 sec in pitch black then straight after started taking night shots in the pitch black, I got around 14 pics then I stopped, I was getting the heating up message but I wanted to know do you experience this as well?

This would be my 4th Xperia 1. Do let me know.

[Rchwilliams]

I'm getting the same problem too. Anything warmer than about 20c and it just powers off repeatedly. Really disappointing performance. I've had about 10 different Xperia phones over the years and never had this issue. No advice seems to be forthcoming. 

[CosmicTomato]

You gotta make sure you're not over working the processor of the phone, leaving all the features enabled and apps running in the background, you can always factory reset the device as well, it clears any bugs in the storage.

[pauphill3]

I have the same issue from day 1 

shooting in 4K video causes the phone to overheat. 
I should have returned it right at the start

Puts me off ever buying Sony again

[Jess.09]

Some devices may overheat when you repeatedly record in 4K video quality. Let the device cool off for a while it should help.

[Strampke]

I think you're overcharging the device by testing where the limits are.

In normal use one doesn't encounter these limits. I did a few tests.

Watch the pictures.

•  

It isn't 4K but the device withstands it.

Room temp 27, device with cover 61

I still wonder what you're running in the background on your device that makes it overheat when making 4K video.

Did you test it in safe mode as well?