Camera error. Turn power off then on.

[Katia90]

Hi guys. I have been trying to understand what this error means on my Alpha a 5100L:Camera error. Turn power off then on. I just bought it yesterday and after I set the time and date and tried to take a picture and all of a sudden that message appeared and nothing works to fix it.I tried to take out the battery, I turned it off then on, I changed the sd card.

[jumpsuit]

Hi @Katia90 and welcome to the Community

You're best contacting support tommorrow about this as

the manual for your camera says:

"Camera Error. Turn power off then on.

• Remove the battery pack, and then re-insert it. If the message appears frequently, consult your Sony dealer or local authorized Sony service facility."

Are you in the UK?

If so the number is +44 (0) 2073652810