Cash back claim Serial number errors - sony cashback scam ?

[HurdyGurdyV1]

I ordered a VG-C77AM from one of the approved retailers and wanted to enter the claim.

Site refuses to accept my serial number with the message it should be 7 chars, but the item has an 8 char SN.

How can this be resolved ? Obviously with Christmas period coming up and usual delays, is this a ploy to make us miss the claim window

[HurdyGurdyV1 · Accepted solution]

fixed - for anyone else having this issue - drop the character that is  contained in the SN - only use the digits.

Really obvious 

[jumpsuit]

Glad its sorted for you