ITV Hub itv1 and last watched not working on Sony Bravia

[sonyprobs]

Hi, 

itv1 and last watched isn’t working on my itv hub. When I click into channels and itv1 it says I need to enter a post code, however it still doesn’t work after I have entered it. I’ve tried the ‘clear cache’ and ‘clear data’ technique but it still doesn’t work. 

Does anyone have any other ideas?

many thanks 

[royabrown2]

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@sonyprobs wrote:

Hi, 

itv1 and last watched isn’t working on my itv hub. When I click into channels and itv1 it says I need to enter a post code, however it still doesn’t work after I have entered it. I’ve tried the ‘clear cache’ and ‘clear data’ technique but it still doesn’t work. 

Does anyone have any other ideas?

many thanks 

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You need to have tuned in channel 3 in the YouView tuning process before the itv Hub will work.

Have you done this?

[sonyprobs]

Thank you for your reply. I’ve done this but unfortunately still doesn’t work 😕 

[royabrown2]

You aren’t in Scotland, where you need to use the STV player, by any chance, are you?

[sonyprobs · Accepted solution]

Thanks again for your reply. I’m in England. Just did a factory reset and that appears to have fixed it for now.