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Remote stopped working and did a factory reset but TV now stuck in setup mode as I can’t select language, TV is 8 months old!!
Did you check if it is emitting infrared by checking it against a smartphone camera? Probably the easiest solution could be to change the batteries. If it is broken just contact Sony support to have it changed.
Try what is remaining of the Sony triage for remote (basically removing the batteries in order to reset it) https://www.sony.co.uk/electronics/support/articles/00226507
I do not understand how did you test the bluetooth connection for voice command if your tv is stuck on the installation procedure...
Yes it can be the receiver...